Dog grooming business, Scottsdale
Temple of Groom
The situation
Happy customers were walking out the door and never leaving a review. The shop was good at the work and invisible in search results, so new bookings depended on word of mouth.
What I built
An automated review request flow. After an appointment is marked complete, the system waits a short window, then sends the client a message with a direct link to leave a Google review. No one has to remember to ask, and no one gets asked twice.
The result
- Number one rated dog groomer in Scottsdale
- Over 200 Google reviews
- 10 to 20 percent year over year growth in appointments
